United Water Restoration Group

About United Water Restoration Group

United Water Restoration is a full service restoration company available 24 hours a day, 7 days a week for all your Water, Flood, Fire, Storm, Sewage and Mold emergencies. Headquartered in sunny Ormond Beach, FL. United Water Restoration Group has dutifully serviced the state of Florida for over 14 years. What started as a small company has evolved into a national franchise bringing the same level of professionalism, family values, personal attention our customers in Florida have grown accustomed to different franchise locations all over our great country.

Our Experience

With over 60 years of combined restoration experience between the operators. We offer insights into what needs to be done, and how to do it the right way. When you’ve been in this business for this long, you get to see it all. This is a benefit to our customers as you’re sure your dealing with a professional that can get the job done, without trying to take advantage of your situation and your restoration job is done the right way the first time.

Our Customer

We treat our customers like family. Customer service is critically important to us because we know that when your home or property is in an emergency situation involving water, flood, fire, storm, sewage or mold, it’s an overwhelming and stressful time in your life. We know how important it is for our customers to return to their regular life as soon as possible, and we react accordingly.
The satisfaction of the client is the most important to us. We place stringent standards that we enforce at every job for accuracy and attention to detail to make sure we don’t ever compromise the quality of our service.

Our Work Ethic

We’re always available 24/7/365. We know you can’t sleep when you have water damage or a flooded basement. So we don’t either. We offer one of the fastest response times of any company. From the minute you give us a call, we’ll assemble a team in 15 minutes and have an operation manager onsite within the hour.
We offer immediate response, as well as flexible scheduling for monitoring. We adhere to all policies of the certifying agencies, as well as enforcing continuous education for our technicians.

Our Guarantees

We guarantee our work and have hand picked our staff so that we never lose that “personal attention” that you rarely receive in this industry today.
For our technicians, administrative staff, supervisors, customer service, and owners – work ethics and honesty are paramount.
We look forward to working with you and will always provide professional and friendly service!

Our Involvement With The Community

Not all heroes wear capes. When we’re not dealing with disasters and emergencies, we love to actively participate in our local economies and communities. Actively engaging in events throughout the year including Toys For Tots, Habitat For Humanity and much more.

United Water Restoration Group, Inc. is an independently owned, full service restoration company. Our services are available 24/7 for all of your emergencies including Water Extraction, Dry-Out, Flooding, Fire Damage, Storm Damage, Sewage Cleanup, and Mold Remediation. Being independently owned allows us to pool our resources when necessary to assist in storm damaged areas.

We have over 25 years of combined experience in this industry, and guarantee to dispatch a highly qualified technician to your property within minutes of receiving your call. We offer our customers the ‘United Process’, which sets up any home or business owner with a clear, communicative plan of action while we assess and tackle the damage.

We pride ourselves on having helped thousands of home and business owners during their emergency losses. In addition to our outstanding customer service during the United Process, we also work side by side with your insurance company and adjusters to assure that every step is handled appropriately, and within your coverage specifications or limitations.

Our employees are screened, trained, and held to the highest industry standards. When on-site, we use state of the art equipment to ensure that your home or business is properly returned back to its pre-loss condition.