McAlister’s Deli

About McAlister's Deli

McAlister’s Deli is a fast casual restaurant serving up sandwiches, salads, spuds and delicious sweet tea since 1989, when they opened their doors in Oxford, MS. Since then, McAlister’s has become a community gathering place in over 400 neighborhoods and 28 states. They are committed to serving the freshest and finest ingredients and handcrafted food, always made-to-order.

McAlister’s is owned by Atlanta-based FOCUS Brands Inc., the franchisor and operator of over 5.5K Carvel, Cinnabon, Schlotzsky’s, Moe’s Southwest Grill, Auntie Anne’s and McAlister’s Deli locations, as well as Seattle’s Best Coffee on certain military bases and in certain international markets.

Why Franchise with Us?

FOCUS Brands is a leading developer of global foodservice franchise systems. They’re the indirect parent company of McAlister’s Deli® and six other iconic foodservice brands.

Together, FOCUS Brands and the McAlister’s Deli® Leadership Teams bring their years of experience and expertise to support every area of your franchise business.

-Construction & Design
-Real Estate
-Training Systems, Policy & Procedures
-Food Safety Technology & Training
-Operations
-Supply Chain Distribution
-Technology
-Digital
-Consumer Insight Analytics
-Marketing & Strategy

Our support and training team gives you all the ingredients you need to succeed. Rely on our team of foodservice, development, and real estate experts to help you with:

Operations & Supply Chain – You are provided with operational support from a Franchise Business Consultant to help ensure your restaurant is running at optimal efficiency, and a full supply chain team is dedicated to menu optimization, working to help you get the best price for all of your ingredients. When it comes to purchasing power, franchise owners benefit from leveraging the buying power of a supply chain that encompasses all 50 states and more than 60 foreign countries.

Training – Training includes no less than two weeks of classes to help you and your team understand the McAlister’s Deli® menu, operations standards, and philosophy of hospitality. The program also includes an on-the-job experience in a successful, high-volume McAlister’s Deli® restaurant. There are also training programs available for your Deli managers. A minimum of four certified managers must be trained per restaurant.

Marketing – Our in-house marketing team knows the ins and outs of the McAlister’s Deli® customer and has developed a marketing plan that will encourage traffic to your restaurant. The national marketing campaign includes quarterly and seasonal campaigns in both traditional and digital arenas, and a field marketing manager is also assigned to each of your restaurants to help you create a local marketing plan perfect for your market.

Culinary Innovation – We are one of the best-positioned foodservice providers in the business with:

-State-of-the-Art Test Kitchen Facilities
-Broad Base of Culinary and Food Science Skills
-An Unmatched Drive to Innovate
-Drawing: Real Estate Sign
-Real Estate

Our team can assist you with real estate selection in suburban, rural, and semi-rural areas that have 50,000+ residential population and 30,000+ daytime population within 3 miles.

We also offer you:

-Some of the best real estate brokers in the industry to help you identify sites that meet our targeted criteria
-Strong links with the International Council of Shopping Centers (ICSC)
-A network of other restaurants and retailers for joint development projects
-Established relationships with large developers throughout the country

Development – The Restaurant Development Team enables McAlister’s Deli® franchise owners to spend less time building their restaurants and more time building their business. The team helps ensure the brand’s operational and image standards are upheld, establishes relationships with local and national vendors, and helps you monitor the construction timeline.

IT – Our robust digital platform gives us intelligence gathering and benchmarking abilities to help you meet the needs of today’s connected consumers. The McAlister’s Deli® IT Team helps to ensure your consumer-facing and operational tools are functioning properly in order to provide a positive user experience.