BrightStar Care Logo

About BrightStar Care

We know how overwhelming the responsibility of caring for a family member can be. We once needed help caring for a loved one, and we didn’t know where to turn to give her the quality of care, and the quality of life, she deserved. Compelled by a need to find A Higher Standard of Care that was more dependable, more supportive, more complete, we founded BrightStar Care®. We provide the full continuum of home care for people of all ages – from infants to seniors, as well as medical staffing services for healthcare facilities.

Now with over 300 independently owned and operated locations nationwide, BrightStar Care clinical professionals deliver professional and compassionate care in the comfort and familiarity of home. We can provide an unequalled range of in-home care services from companionship, toileting and hygiene assistance to in-home blood draws, our services are available around the clock to meet our clients’ every need.

A Higher Standard of Home Care

The care we provide empowers our clients to live well at every stage of life and in every setting, and gives them, their families, and their loved ones the support they need to get the most out of life. Our Professional Care Team, led by a Registered Nurse Director of Nursing, delivers expert, compassionate, and personal care. At BrightStar Care, our mission is to go above and beyond to truly deliver A Higher Standard of Care and nothing less.

24/7 Service: Our team is available for you 24 hours a day, 7 days a week to provide service whenever it is needed. We’ll be there any time. Any place.

RN Oversight on Every Case: We offer RN oversight on every case to serve as a liaison between caregiver and client to develop a medically sound and truly personal plan of care. A better experience delivers better outcomes and patient advocacy for your loved one. Our RN Director of Nursing monitors your loved one’s care and condition closely to keep them healthy and you informed.

Guaranteed Compatibility®:

We have the processes in place to make sure that you’re getting the best possible match between caregiver and client. Only BrightStar Care combines industry-leading screening, training, and oversight practices to deliver the highest-quality care from professionals you can trust. From your first phone call, our unique process matches the personality and healthcare needs of your loved one with our team of caregivers to find the best possible fit. Guaranteed.

Earned Accreditation: Our unmatched level of quality in-home care standards is validated through Joint Commission accreditation. The hard work and dedication of our local agencies to achieve and maintain this accreditation has earned BrightStar Care the Enterprise Champion for Quality designation from The Joint Commission every year since 2013.

Your medical staffing partner

BrightStar Care also provides healthcare staffing solutions to businesses on a temporary, temporary to permanent and permanent placement basis. We provide personnel to hospitals, nursing homes, doctors’ offices, labs and anywhere healthcare staff is needed. We also deliver skilled care to patients one on one in their home or wherever they need care through our network of national account partners. National account services range from insurance assessments and IV infusion therapy to home health, in addition to delivering flu clinic services to corporate, commercial and retail clients.

Company Founded


Current Leadership

Shelly Sun, FoFranchises Under & CEO

Started Franchising

2005 (16 years)

Total Number of Units

325 (as of 2020)

Part-Time / Full-Time

Full Time

How Much Does It Cost To Open A BrightStar Care Franchise?

There are several costs associated with opening a BrightStar Care franchise. There is typically a franchise fee set by the franchisor, which covers the costs of opening a franchise location. Some other commons fees include equipment fees, marketing fees, licensing fees, insurance, and taxes, to name a few.

Some franchises may have a weekly fee that the franchisee pays for operating a BrightStar Care franchise. The weekly fee for opening a BrightStar Care franchise is Royalty Fee Due Every 28 Days.

The full breakdown of these fees can be found in the Financial Disclosure Document (FDD) provided to franchisees by the franchisor. The FDD report will contain additional information such as whether the franchise is renewable (BrightStar Care Is Renewable) and does the franchise offer financing support (BrightStar Care BrightStar Care has relationships with third-party sources which offer financing to cover the following: franchise fee, startup costs, equipment, inventory, accounts receivable, payroll).

BrightStar Care Company Details

Here are some additional details about BrightStar Care.

Parent Company BrightStar Group Holdings Inc.
Initial Investment $50,000
Veteran Incentives $5,000 off first-unit franchise fee
Royalty Fee 5.25%
Ad Royalty 3%
Cash Requirement $100,000 - $150,000
Term of Agreement 10 years
Absentee Ownership No
Run from Home No
Part Time No

Training and Support Offered By BrightStar Care

BrightStar Care offers several support options to its franchisees. With 325 (as of 2020) units, BrightStar Care aims to provide support to each franchise owner to help them operate a successful franchise location. BrightStar Care offers 20-40 hours on the job training, 112 hours classroom training, and Online training additional training.

Training and Support Offered

Here are the support options offered by BrightStar Care.

On-The-Job Training 20-40 hours
Classroom Training 112 hours
Additional Training Online training
Ongoing Support
  • Purchasing Co-ops
  • Newsletter
  • Meetings & Conventions
  • Toll-Free Line
  • Grand Opening
  • Online Support
  • Security & Safety Procedures
  • Field Operations
  • Proprietary Software
  • Franchisee Intranet Platform
Marketing Support
  • Co-op Advertising
  • Ad Templates
  • National Media
  • Regional Advertising
  • Social Media
  • SEO
  • Website Development
  • Email Marketing
  • Loyalty Program/App
Estimated Revenue $100M to $500M
BrightStar Care Logo

Is BrightStar Care Right For You?

BrightStar Care has gone digital! Here are all of the ways you can find BrightStar Care online. Oftentimes, you can reach out to current franchisees of BrightStar Care online. Current franchisees may be able to offer personalized insights into what it is like owning a BrightStar Care franchise and offer tips to running a successful BrightStar Care franchise location.


Why Should You Start a BrightStar Care Franchise?

Investing in a Healthcare & Senior Care franchise such as BrightStar Care can kickstart your franchise portfolio. Our goal at Why Franchise is to provide you with the resources needed to be a successful franchise owner. Fill out the form below to get more information about BrightStar Care franchise and we'll be in touch soon!

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