About 911 Restoration

911 Restoration was founded by Peleg Lindenberg and Idan Shpizear in their pursuit of “Building a brand that makes the world a better place.” With the belief that there is power and knowledge in shared experience, Peleg and Idan opened up water damage restoration franchising opportunities to those that share their passion to work together and impact the world in a positive way.

911 Restoration is a nationally-trusted brand with branches all across the U.S. and Canada. With disaster restoration customers in high demand, we are always looking to grow with those that want more than just a fire and water restoration business opportunity, but also those that want to be connected to an organization that creates a better future for all.

Why Franchise?

When you join 911 Restoration as a franchise owner, you are not only becoming part of a top-ranked restoration company; you also become a part of our Fresh Start Family. We don’t just see ourselves as a water damage restoration franchise. We are a group of compassionate, hard workers who strive to make a difference and better people’s lives through restoration services and community outreach efforts.
We are a nationally recognized brand with more than 200 territories and growing throughout the U.S. and Canada. With franchise opportunities across the continent, now is the right time to join one of the fastest-growing restoration franchises.

Whether you have years of experience in the restoration industry, are a contractor, own a carpet cleaning business, or you’re just a hard working entrepreneur, if you’re ready to be your own boss, our franchise opportunity team is available to guide you through the discovery process and answer all your questions to see if you are the right fit. With 911 Restoration, you not only restore homes, you help restore lives.

The Business Model That Has Turned Us Into a Top Water Damage Restoration Franchise

Our profit model is based on high revenue, high customer transactions, and high margins to make the biggest profit. With the combination of a recession-proof industry valued at $210B, digital and local marketing support, and national accounts, franchisees have multiple revenue channels to ensure their success.


– Ranked #2 Top Restoration Franchise on Entrepreneur’s 2020 Franchise 500
– Ranked #44 on Entrepreneur’s 2020 Franchise 500
– Ranked #55 on Entrepreneur’s 2020 Top Growth Franchises List
– Ranked #57 on Entrepreneur’s 2019 Franchise 500
– Ranked #162 on Entrepreneur’s 2018 Franchise 500
– Nearly tripled franchise locations in the last two years, from 65 branches to 200+ territories

Franchise Support and Restoration Training – When you become a new franchise owner with 911 Restoration, we will train your team in water damage, mold, and fire remediation in addition to business development. We are dedicated to making sure you leave training week with all of the necessary knowledge, tools, and skills you need to run a successful restoration business. Additionally, we offer ongoing 24/7 support franchise support throughout the franchising process. We’ll continue to communicate with your team, visit your location on a yearly basis, and provide you with all of the resources needed to succeed.

Business Development and Operational Support – We’ll create a custom business plan that provides you and your team with a road map to achieve your business goals and make more money. Additionally, a member of our operations team will visit your branch on a yearly basis, helping guide you through one-on-one support. We’ve established more than 200 successful 911 Restoration branches and we’re here 24/7 to help you with operational support for your new restoration business.

In-House Marketing and Lead Generation – When you become part of our Fresh Start Family, you’ll benefit from an in-house marketing team that knows online marketing and lead generation inside and out. Empowered by Google and an $18 million marketing system, our marketing department has a history of creating leads for our franchise owners through innovation and our proven business model.

24/7 Customer Service Center and Support Team – We know owning your own restoration business is a 24/7 job, so we support our franchise owners with a 24/7 customer service center that screens your calls for you, only forwarding you actual leads. Whether it’s a call at 4 a.m. or you’re with a client at the time, our customer service team will answer the call, collect their information, and make sure it’s a solid water damage lead before sending it your way.

Custom-built CRM Technology that Works for You – Our custom-built CRM technology, Gazingle, allows your restoration business to work for you. You can track leads from initial call to final payment, see YoY averages, and learn what to improve. Meanwhile, you do what you do best: managing your restoration business. The CRM will take care of the rest.

Save Money with Industry Vendors and National Partner Support – As a franchise owner at 911 Restoration, you’ll become part of our powerful network of partners that consists of some of the largest names in the industry, including Google, Home Depot, Lowe’s, Aramsco, and more. Enjoy substantial discounts on equipment from our preferred vendors, saving you money for your new restoration business.

Company Founded


Current Leadership

Idan Shpizear, CEO

Started Franchising

2007 (14 years)

Total Number of Units

223 (as of 2020)

Part-Time / Full-Time

Full Time

How Much Does It Cost To Open A 911 Restoration Franchise?

There are several costs associated with opening a 911 Restoration franchise. There is typically a franchise fee set by the franchisor, which covers the costs of opening a franchise location. Some other commons fees include equipment fees, marketing fees, licensing fees, insurance, and taxes, to name a few.

Some franchises may have a weekly fee that the franchisee pays for operating a 911 Restoration franchise. The weekly fee for opening a 911 Restoration franchise is Royalty Fee Due On The 15Th Day Of Each Month For The Preceding Calendar Month By Withdrawal From Your Designated Bank Account Via Electronic Funds Transfer (Eft).

The full breakdown of these fees can be found in the Financial Disclosure Document (FDD) provided to franchisees by the franchisor. The FDD report will contain additional information such as whether the franchise is renewable (911 Restoration Is Renewable) and does the franchise offer financing support (911 Restoration 911 Restoration has relationships with third-party sources which offer financing to cover the following: startup costs, equipment, inventory).

911 Restoration Company Details

Here are some additional details about 911 Restoration.

Parent Company 911 Restoration Inc.
Initial Investment $29,000 - $49,000
Net Worth Requirement $150,000
Veteran Incentives 15% off franchise fee
Royalty Fee 3-10%
Ad Royalty 1%
Cash Requirement $25,000
Term of Agreement 10 years
Absentee Ownership No
Run from Home Yes
Part Time No

Training and Support Offered By 911 Restoration

911 Restoration offers several support options to its franchisees. With 223 (as of 2020) units, 911 Restoration aims to provide support to each franchise owner to help them operate a successful franchise location. 911 Restoration offers 152 hours on the job training, 34 hours classroom training, and Additional training additional training.

Training and Support Offered

Here are the support options offered by 911 Restoration.

On-The-Job Training 152 hours
Classroom Training 34 hours
Additional Training Additional training
Ongoing Support
  • Purchasing Co-ops
  • Newsletter
  • Meetings & Conventions
  • Toll-Free Line
  • Grand Opening
  • Online Support
  • Security & Safety Procedures
  • Field Operations
  • Proprietary Software
  • Franchisee Intranet Platform
Marketing Support
  • Ad Templates
  • National Media
  • Regional Advertising
  • Social Media
  • SEO
  • Website Development
  • Email Marketing

Is 911 Restoration Right For You?

911 Restoration has gone digital! Here are all of the ways you can find 911 Restoration online. Oftentimes, you can reach out to current franchisees of 911 Restoration online. Current franchisees may be able to offer personalized insights into what it is like owning a 911 Restoration franchise and offer tips to running a successful 911 Restoration franchise location.


Why Should You Start a 911 Restoration Franchise?

Investing in a Business Services franchise such as 911 Restoration can kickstart your franchise portfolio. Our goal at Why Franchise is to provide you with the resources needed to be a successful franchise owner. Fill out the form below to get more information about 911 Restoration franchise and we'll be in touch soon!

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